Student Progress Specialist
Job Description
- Job code: 010545
- Pay grade: E
- Pay type: Exempt/salaried
General summary
Responsible for the supervision of flight and ground training for flight Â鶹´«Ã½s. Identifies outliers and creates effective solutions for maintaining progress.
Major duties
- Monitors training progression of Â鶹´«Ã½s in applicable flight and ground courses.
- Prepares and implements interventional plans in order to connect at-risk Â鶹´«Ã½s to support staff and other resources. Provides timely feedback to Â鶹´«Ã½s about academic progress.
- Identifies trends of underperforming Â鶹´«Ã½s and in conjunction with the Â鶹´«Ã½â€™s lead instructor, develops plans for remediation.
- Coordinates meetings with lead instructors to identify Â鶹´«Ã½s that need training intervention.
- Conducts compliance audits for all Â鶹´«Ã½s completing an FAA Part 141 flight course and maintains regulatory compliance by enrolling Â鶹´«Ã½s into FAA curricula.
- Manages the Â鶹´«Ã½ flight performance review process. Supports lead flight instructors during review.
- Identifies Â鶹´«Ã½s that have dropped or terminated their flight training and processes their training and school documentation in compliance with FAA regulations.
- Serves as the primary point of contact for Â鶹´«Ã½s and their parents or guardians that have questions about course progress. Provide direction to Â鶹´«Ã½s on navigating resources on campus, online and in the community.
- Provides financial estimates to Â鶹´«Ã½s needing additional training.
- Provides mentoring and guidance to the College of Aviation flight instructor faculty and staff on college and university policy, processes and standard practices.
Minimum qualifications
Minimum qualifications based upon job documentation and industry best practices. Any current employees not meeting these qualifications will be grandfathered until they move to a different job.
Required education
- Bachelor’s degree in related field from an accredited institution.
Required experience
- Three years’ relevant experience.
- Strong interpersonal, written and verbal communication skills.
- Proficiency with word-processing and spreadsheet software.
- Experience using and querying databases.
- Budget experience.
- Providing guidance to Â鶹´«Ã½s or other employees.
Physical requirements
Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.
Working conditions
Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.
Revised: 2019-07-18
This description indicates the general nature and level of work performed by employees in the above job. It is not intended to be a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.