Credit Evaluator

Job Description

  • Job code: 008845
  • Pay grade: D
  • Pay type: Nonexempt/hourly

General summary

Researches, determines, communicates and defends transfer credit decisions for Â鶹´«Ã½s.

Major duties

  • Analyzes Â鶹´«Ã½ transcripts from multiple types of institutions and organizations to determine transferability of educational experience to the University. Determines admissibility of transfer and re-entry Â鶹´«Ã½s according to University admissions criteria.
  • Creates the official credit evaluation and transfer articulation information in multiple University database systems to ensure accurate reporting, up-to-date information for advising, graduation requirements, correct billing, and financial aid while meeting all University deadlines.
  • Creates, updates, and maintains applicant records in the customer relationship management system and Â鶹´«Ã½ information systems by inputting text-based and numerical information from source documents such as transcripts, standardized test scores, and other application-related material. Prepares records for recruitment-related communication, application review, and Â鶹´«Ã½ enrollment.
  • Initiates follow-up with admissions counselors and other team members regarding transcript issues as needed. Researches and resolves credit evaluation issues. Ensures accuracy and conformity of University requirements to maintain institutional academic integrity.
  • Analyzes military service documents to ensure that veterans are granted appropriate credit. Initiates and monitors military credit recommendation forms to ensure credit decisions are made in a timely manner. Develops and updates procedures used to award credit for military service and training. Responds to inquiries regarding credit for military service from internal and external customers.
  • Communicates and collaborates with internal and external customers regarding admissions policies and transfer credit policies and procedures. Works in conjunction with international admissions and services to provide credit evaluation services for all Â鶹´«Ã½s.
  • Creates and maintains equivalency records for two and four-year Michigan and non-Michigan institutions. Assists with equivalency database update projects as needed.
  • Manages necessary preparations and provides credit evaluation services admissions office recruitment programs on and off-campus.

Minimum qualifications

Minimum qualifications based upon job documentation and industry best practices. Any current employees not meeting these qualifications will be grandfathered until they move to a different job.

Required education

  • High school diploma or equivalent.

Required experience

  • One year's relevant experience.
  • Experience in an office environment.
  • Strong interpersonal, written and verbal communication skills.

Desired qualifications

Desired experience

  • Knowledge of the University’s academic programs.

Physical requirements

Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.

Working conditions

Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.

Revised: 2023-02-20

This description indicates the general nature and level of work performed by employees in the above job. It is not intended to be a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.