Program Services Specialist

Job Description

  • Job code: 009196
  • Pay grade: D
  • Pay type: Exempt/salaried

General summary

Coordinates comprehensive and inclusive programming, workshops, Â鶹´«Ã½ leadership Â鶹´«Ã½, events, retention, and co-curricular support services for eligible Â鶹´«Ã½s.

Major duties

  • Establishes program goals by providing recommendations regarding problems and issues beyond the set limits of procedures and practices.
  • Provides support services such as developing action plans, co-curricular support services.
  • Analyzes and collects data to lead projects to ensure quality services of Â鶹´«Ã½ success.
  • Assesses Â鶹´«Ã½ support needs to determine appropriate actions such as referral or direct service.
  • Teaches First Year Experience and other related courses.
  • Adheres to University policies and procedures and legislative regulations.
  • Hires, trains, evaluates, and supervises Â鶹´«Ã½ employees.

Minimum qualifications

Minimum qualifications based upon job documentation and industry best practices. Any current employees not meeting these qualifications will be grandfathered until they move to a different job.

Required education

  • Bachelor's degree in related field from an accredited institution.

Required experience

  • Three years' relevant experience.
  • Experience working with low income, first-generation Â鶹´«Ã½s, and Â鶹´«Ã½s with disabilities. Teaching and advising experience in higher education.
  • Proven knowledge of assessment methods, college Â鶹´«Ã½ development theory, mentoring theory and practice, and program development and evaluation.
  • Proven Organizational and interpersonal communication skills.

Required other

  • Ability to travel for on-location reporting and to work on outdoor assignments.
  • Ability to work irregular shifts and extended hours, including evenings and weekends.

Physical requirements

Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.

Working conditions

Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.

Revised: 2024-04-29

This description indicates the general nature and level of work performed by employees in the above job. It is not intended to be a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.